Retiro De Equipo (Recall) de Device Recall Brilliance BigBore Radiology CT

Recall

76683

Class 2

Z-1493-2017

2017-02-23

Open, Classified

United States

USFDA

https://www.accessdata.fda.gov/scripts/cdrh/cfdocs/cfres/res.cfm?id=153825

Philips identified a 4d ct pulmonary phase issue on brilliance bigbore oncology/radiology ct with 4.2.0 software version through customer complaints. when the user performs a retrospective respiratory gated 4d ct scan with the bellows pulmonary gating device, the ct images might be reconstructed at a single phase, while the annotations on the images incorrectly indicate that the reconstruction is from the requested specific phases (0% to 90%).

Philips sent an Urgent Field Safety Notice dated February 24, 2017, to all affected consignee's via certified mail with returned receipts for tracking purposes. Philips Key Market representatives will distribute the notices internationally. A Field Service Engineer will contact each site to schedule a time to implement the Field Change Order. Implementation of the software update will be monitored. Consignees requiring further information or support concerning this issue were instructed to contact their local Philips representative. For North America and Canada, contact the Customer Care Solutions Center at 1-800-722-9377.