Retiro De Equipo (Recall) de Device Recall Enzyme Immunoassay, Vancomycin

Recall

74312

Class 2

Z-2304-2016

2016-05-26

2016-08-01

Terminated

United States

2017-03-23

USFDA

https://www.accessdata.fda.gov/scripts/cdrh/cfdocs/cfres/res.cfm?id=147131

Roche diagnostics operations, inc. has issued a voluntary recall for the online tdm vancomycin assay on the cobas c 311/501/502 analyzers and the modular analytics p module due method sheets that state an incorrect method comparison against the cobas integra 800 analyzer.

Roche sent an Urgent Medical Device Correction letter dated May 26, 2016, to all affected customers via UPS Ground (receipt required) . The letter identified the product the problem and the action needed to be taken by the customer. Customers will be informed to disregard the method comparison data in the package insert and to follow the instructions outlined in UMDC 16-083. Non-responding accounts will be defined as users for which confirmation of receipt of the Urgent Medical Device Correction cannot be obtained. These accounts will be monitored on an ongoing basis and follow-up attempts will be made accordingly. Affected product under Roche control was placed on hold. Affected product will be reworked to add a sticker referring to customers to UMDC 16-083. Roche is not requesting return of the affected product. Any returned product will be managed according to current procedures. The incorrect method comparison will be removed from the method sheets. Updated method sheets will be released at a later time. Customers may contact the Roche Support Network Customer Support Center, 24 hours a day, seven days a week at 1-800-428-2336.